What To Do When the Heat Goes Out

March 08, 2017

Call it Murphy’s Law, or maybe just a little unluckiness, but we sometimes see heat pump issues in Mount Pleasant during the winter time, when they’re required to keep you toasty. While you know the team at Olde Towne Heating & Air will constantly be there ASAP when you require us for a heat pump repair, there are some things you can do to ensure a repair is needed and save yourself some cash if it’s not. We’ve collected this checklist of things to try before you give us a call.

  1. It may sound strange, but make sure everything is turned “on”. We’ve been to more than a few calls only to realize the thermostat or the heat pump itself is switched off.
    • Is the thermostat set to heat? If yes, increase the temperature by five degrees to see if it switches on.
    • If everything looks accurate, check your heat pump switch (if it has one) and inspect the fuses and circuit breaker that shield the extra heating element (if it has one).
  2. If the heat pump still hasn’t switched on, return to your thermostat.
    • Try changing the battery, if it has one.
  3. Is a blockage causing your heat pump to fail?
    • Check your air filters inside your air handler to make sure they’re not blocking things up.
    • Are your room heating registers open and unobstructed?

If you’ve moved through this checklist and you still need a heat pump fix, call Olde Towne Heating & Air at 843-485-0967 and we’ll get your home back to the toasty and cozy place you expect this time of year.