What To Do When the Heat Goes Out

Repair

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump problems in Mount Pleasant during the colder seasons, when they’re required to keep you warm. While you know the team at Olde Towne Heating & Air will constantly be there ASAP when you ask for us for a heat pump repair, there are some things you can do to double check a repair is needed and save yourself some expenses if it’s not. We’ve collected this checklist of things to try before you give us a call.

  1. It may sound strange, but make sure everything is set to “on”. We’ve been to numerous calls only to find the thermostat or the heat pump itself is turned off.
    • Check your thermostat to guarantee it’s on, fixed to the proper temperature and isn’t set to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re unsure where it is) and test your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t turned on, revisit your thermostat.
    • If it’s a programmable model, make certain that it’s revealing the proper time. If it thinks it’s morning when it’s really night, it may not turn your heat on because it doesn’t know you’re home.
  3. Is an impasse causing your furnace to fail?
    • Inspect your air filters to confirm they’re not blocking things up.
    • Do you have any blocked ducts, vents or cool air openings?
    • Are all supply registers exposed?
    • Is your exhaust flue open?

If you’ve worked through this checklist and you’re still without heat, call Olde Towne Heating & Air at 843-485-0967 or set up an appointment online and we’ll get your home back to the toasty and cozy place it should be.

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