Wonderful service! The technicians are extremely professional and willing to explain, in detail, what they need to do. I called with an emergency; they arrived within two hours!! I was so pleased.
Frank and his team have customer service. I have not seen service this great in a long time! Our AC went out and Frank arrived with a window unit for our bedroom, even before we decided to move forward with the estimate. Once we decide to move forward with the work, his team was proactive, professional and very knowledgeable. The day of the install, his team arrived on time and were very conscientious about the cleanliness of my home, my time and the welfare of my dogs who were upstairs during the process. I have really high standards and can’t say enough great things about the work. I would defiantly recommend them and would use their services again.
The new unit is working so well, and we are so happy with it, along with the top-notch service that you guys provided! My wife wants to hold off on the extra humidifier. With the new unit, we really have not had to run our stand alone humidifier.
Mt. Pleasant, SC
The system works great. I appreciate the excellent service you have provided. The process was easy and painless.
James Island, SC
I am very pleased with the work you guys did, and I will happily use Olde Towne in the future and recommend them to friends and family.
Thank you so very much for having my new air handler installed today. When you reassured me back when the problem began that Olde Towne would do whatever necessary to make it right, I knew that I didn’t have to worry. Everyone who worked on my unit–including Debra and Suzanne–were so helpful and so supportive. All of the techs were very professional and tried very hard to find the problem with the unit, but Tyler went above and beyond. He was determined that it wasn’t going to beat him! You have some excellent employees–committed technicians are hard to find!
Thanks again for all you did to help me get my “peace of mind” back! Y’all rock!!!