We have answers for your frequently asked questions

No matter what your HVAC questions are, the pros at Olde Towne Heating & Air in Mount Pleasant have answers. Whether you have questions about selecting new HVAC equipment to best practices on care and maintenance, we can help. Our online FAQs answers give you a fast response for your convenience, but if you want to know more on any topic, don’t hesitate to give us a call at 843-485-0967.
Like any product you want to keep in good shape, HVAC equipment requires proper care in order to provide the best benefits. Trained professionals can service your heating and cooling products to make sure they're working at their greatest potential and help prevent more expensive repairs in the middle of the hottest or coldest months of the year.
Contact Olde Towne Heating & Air at 843-485-0967 to get a comprehensive quote on replacement equipment.
Two-stage heating enables the furnace to heat at two levels of output: high for cold winter days and low for mild ones. Around 80 percent of the time, your homes heating requirements can be met when the furnace is kept on the low setting, permitting your two-stage unit to operate for longer periods of time. Two-stage units also offer more even heat distribution, fewer temperature swings, quiet operation, improved air filtration and energy efficiency.
Olde Towne Heating & Air has a variety of brands and models that are more efficient than ever and make it easier to find the best match for your home. There are innovative systems that make heating or cooling your home more automatic, operating similar to cruise control to make tiny adjustments to help meet your comfort demands with energy efficiency. Contact us at 843-485-0967 to learn more about the technology we provide.

Modern furnaces are created with a variety of innovative features older furnaces don't have. Todays heating systems provide more even heating and are better at governing airflow. Although the air coming out of your vents may seem cooler than your old furnace, the airflow is much better and more efficient.

Another benefit of modern furnaces is their ability to work with other HVAC products as part of a high-efficiency whole home comfort system. When combined with a high-efficiency air conditioner, furnace blowers can more easily accommodate add-on cooling. Other innovations, such as Precise Comfort technology and variable speed motors, will help your furnace run more efficiently and quieter than ever.

The Department of Energy recently boosted the minimum efficiency levels for air conditions, and the standards vary by region. Contact Olde Towne Heating & Air at 843-485-0967 to learn the requirements for the Mount Pleasant area.

Olde Towne Heating & Air offers a number of HVAC products with high-efficiency ratings, which can help reduce the amount of energy they require to run. Aside from picking products that have received Energy Star® certification or achieved high SEER ratings for air conditioners or AFUE ratings for furnaces, you might consider the following:

  • Making certain that your system receives ongoing maintenance by a trained expert can keep your system operating at its top performance.
  • Zoning systems enable you to heat or cool only certain areas of your home, so you wont have to pay to heat or cool spaces that you aren't using.
  • Installing a programmable thermostat allows you to set the temperature in your home around your schedule. They can be programmed to give you the comfort you desire when you're home and increase or decrease the temperature while you're not around, helping you save on energy bills.
Olde Towne Heating & Air is well-known in the Mount Pleasant area and you can depend on them to provide quality home comfort products. We offer a variety of innovative and high-quality products. We are dedicated to providing customers high-quality service and will make sure you find the best solution for your home.

Improving your homes indoor air quality starts with four basic strategies:

  • Poor indoor air quality leaves your home full of air pollutants floating around. So, to increase IAQ, the first step is to get rid of as many pollutants as possible. You can easily do this by cleaning and vacuuming at least one time during the week, frequently washing linens and storing cleaning products safely.
  • Proper insulation is ideal for keeping your home warm in the winter and cool in the summer, but it also makes it difficult for airborne pollutants to escape. We carry products that help swap stale air for fresh, filtered outside air.
  • Good ventilation and ongoing cleaning are a start, but air filters, germicidal lights and purification systems take your IAQ to the next level by capturing microscopic particles, killing germs and getting rid of particles while destroying chemical vapors.
  • Programmable thermostats will help control the humidity levels and temperature to help avoid particles and germs from building up while also keeping your home comfortable.
We advise that you meet with one of the professionals at Olde Towne Heating & Air and have them assess your home and current indoor comfort system. We can help you choose which equipment will be best suited to meet your needs.
Lots of homeowners believe that air conditioners make your home cooler, but it actually removes the heat from your home, moving the hot air outside. That hot air moves across a cold indoor coil where refrigerant in the lines sends the heat to the coil in your outdoor unit, releasing the hot air outside. This process continues until the indoor temperature reaches the temp that was set on your thermostat.
Due to the high amount of energy used by heating and cooling systems, the Department of Energy (DOE) hiked up the minimum efficiency levels for air conditioners, heat pumps and packaged units manufactured after January 1, 2015. These levels are determined by region and carry varying requirements based on your location. Olde Towne Heating & Air can answer any questions you may have regarding these minimum requirements and let you know what choices are available when you're searching for a replacement system.
These numbers can be found on a nameplate or sticker that is near your systems service panel. The sticker will be white with black letters and have both of these numbers located at the top of the sticker. M/N signifies model number while S/N is your serial number.
There are a couple ways to determine what size system will best suit your home, but the most reliable way to choose a system is by having your local Olde Towne Heating & Air technician come out and perform a load calculation. This calculation considers your homes: square footage, insulation value, amount of insulation, and a handful of other factors.
Yes, because dirt and other debris can inhibit your systems ability to work efficiently. For heat pumps, it is common to have frost or ice on them during the winter, but they also feature defrost controls to ensure they work efficiently in that type of weather.
Two-stage cooling means that your cooling unit has two levels of operation. When summer is in its hottest weeks, the high setting kicks in, and when its cooler or more mild, it operates on the low setting. Usually, the lower setting can take care of your cooling needs, but even when the high setting is in use, you may not realize it because it can maintain such even temperatures for your comfort. This can also mean a quieter cooling system, greater efficiency and better humidity control.
Your system could be freezing up for a number of reasons, but the most frequent are dirty filters, low refrigerant, a dirty evaporator coil and/or a faulty blower motor. Changing a filter is something any homeowner take care of; however, you'll need to call the professionals at Olde Towne Heating & Air at 843-485-0967 for other problems or if you have other questions or concerns.
Identifying the best thermostat for your cooling system comes with a lot to think about. Thats why its nice to have such a great variety of choices from Olde Towne Heating & Air. Whether you're searching for a programmable or non-programmable thermostat or want to join the smart home trend, there are a variety of thermostats that you have to select from. Some thermostats will depend on what type of heating and cooling system you have, but the pros at Olde Towne Heating & Air will be able to help determine what options are best for your needs and your budget.
Heat pumps can be a tad confusing due to their name, but they actually take care of both your heating and cooling needs all year. When its hot outside it operates like an air conditioner in that it removes heat from your home, but when it cools off, the process gets turned around and it collects heat from outside and brings it inside. Heat pumps are also very efficient, and might produce up to two or three times more heat than the energy it uses.
Of course we suggest you also replace your indoor system, but this is why:
  • All outdoor cooling systems have a matching indoor unit that they are created to work with to ensure efficient performance. When they aren't paired with the other unit as a complete system, efficiency can be diminished.
  • As with many products, advancements have brought about newer, more efficient ways of doing things. Heating and cooling systems are no different. These advances most importantly include better heating and cooling efficiency, but also include improved air handling, filtering and noise pollution reduction to name a few.
  • Heating and cooling systems that are more than 10-15 years old typically need to be replaced. Not only do they have outdated technology, but they are also less efficient than newer models. Buying a new indoor unit at the same time means you'll have a matched system to provide you with even more comfort and efficiency for years to come.
The communication module on your home energy system may send the system's performance records for each module to a website. You should visit this website to learn more about the system's status, energy production and environmental benefits. The site also displays carbon offsets as it happens.
In most areas, rain will clean the solar modules off automatically. If you reside in a dusty or industrial area, periodically spraying the modules with water can help improve performance. However, detergents and high-pressure hoses should never be used to clean solar modules.
The right thermostat for you depends on your heating and cooling equipment. Olde Towne Heating & Air sells programmable and nonprogrammable thermostats that can help increase the efficiency of your HVAC systems. Browse our available products or contact us at 843-485-0967 to learn more.

Heating and cooling can make up a significant amount of your utility bill. The innovative and high-efficiency heating and air conditioning products available from Olde Towne Heating & Air can help lower these costs. If you're shopping for a new heating or cooling system, look for products with high SEER ratings for air conditioners and AFUE ratings for furnaces. SEER and AFUE are a measure of system efficiency, and the higher the number, the more efficient the product. Besides purchasing a new home comfort system, don't forget about these additional factors:

  1. Is your system typically maintained? Whether it's a furnace or air conditioner, HVAC systems will work more efficiently after regular maintenance checks.
  2. Do you need a zoning system? If there are spaces in your home that are rarely used, a zoning system will allow you to heat or cool only the most used areas of your house.
  3. Have you installed a programmable or smart thermostat? According to the U.S. Department of Energy, programmable thermostats may lower your heating costs by up to 35 percent, and your cooling costs by up to 25 percent.
Zoning systems give you the opportunity to divide parts of your home and control the temperature differently in each part of your home. Zoning tends to be good for when you have parts of your residence that are rarely used or when you and your family are always in disagreement of what the temperature in each area of your home should be. Zoning systems are nearly silent and efficient, giving you more control over the comfort of your home. Learn more about the zoning equipment available from Olde Towne Heating & Air.