At Olde Towne Heating & Air, we know that selecting a company you can believe in to do AC repair in Mount Pleasant is important. We know how important it is to find a trustworthy company that does good work. We can help. Determining the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? An experienced company with long-term employees is usually a good one.
  2. Is your company insured? Any expert that works in your home should have liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their professionals to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with current trends and developments.
  4. Do you have any references you can offer? A trustworthy company that provides AC repair should have a number of references they’ll happily share with you. Call these references and figure out all the details about AC repairs the prospective company has completed.
  5. Will you offer a written estimate? Make certain to get a written estimate so you can check all the details involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t planning to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you choose has experience working on your brand of equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t fine with standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Olde Towne Heating & Air a call at 843-485-0967. We’re happy to help!