At Olde Towne Heating & Air, we know that picking a company you can trust to perform AC repair in Mount Pleasant is important. We get how important it is to find a reliable company that does great work. We can help. Figuring out the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? An experienced company with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should possess liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their technicians to be licensed, certified and require ongoing education and training of their experts to keep them up-to-date with current trends and developments.
  4. Do you have any references you can share? A dependable company that offers AC repair should have a list of references they’ll readily offer you. Check these references and learn all the details about AC repairs the prospective company has done.
  5. Will you give a written estimate? Make sure to get a written estimate so you can check all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you whittle down companies you aren’t planning to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t okay standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Olde Towne Heating & Air a call at 843-485-0967. We’re happy to help!