At Olde Towne Heating & Air, we know that picking a company you can believe in to perform AC repair in Mount Pleasant is important. We know how important it is to find a trustworthy company that does fantastic work. We can help. Determining the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is typically a good one.
  2. Is your company insured? Any expert that works in your home should possess liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their technicians to be licensed, certified and require ongoing education and training of their experts to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can share? A dependable company that can do AC repair should have a list of references they’ll gladly provide you. Check these references and find out all the details about AC repairs the prospective company has done.
  5. Will you offer a written estimate? Be sure to get a written estimate so you can look at all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you whittle down companies you aren’t interested in working with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you choose has experience working on your specific equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Olde Towne Heating & Air a call at 843-485-0967. We’re happy to help!