What You Need to Ask Before Hiring an AC Repair Company

Repair

At Olde Towne Heating & Air, we know that choosing a company you can count on to perform AC repair in Mount Pleasant is important. We get how important it is to find a dependable company that does good work. We can help. Figuring out the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is often a good one.
  2. Is your company insured? Any expert that works in your home should have liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with current trends and developments.
  4. Do you have any references you can share? A trustworthy company that can do AC repair should have a number of references they’ll gladly share with you. Check these references and find out all the details about AC repairs the prospective company has completed.
  5. Will you offer a written estimate? Be sure to get a written estimate so you can check all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you whittle down companies you aren’t wanting to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you pick has experience working on your brand of equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t ok standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Olde Towne Heating & Air a call at 843-856-1433. We’re happy to help! If you’re ready to set up an AC repair, you can even use our handy online scheduler to make your appointment.

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