The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or out and about and can change temperatures to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy supplier for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either wire it without help or hire a HVAC specialist like Olde Towne Heating & Air. If you’re installing it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a setback since the thermostat can draw enough power from other heating and cooling wires.

In some instances, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from older programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get ample power, Nest says you might encounter some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is producing weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t switch on or turns off and on frequently in a short period of time.

You might worry something is wrong with your heating and cooling system, but if you just got the Nest, we advise you start with your thermostat right away. This is especially true if the weather is moderate, and you haven’t been relying on your heat or air conditioning frequently.

Our Professionals Can Fix Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting on your own but can’t repair the problem, a smart thermostat professional such as one from Olde Towne Heating & Air can provide support. We can pinpoint the issue and add a C-wire, if required.

Smart thermostats including the Nest are designed to make your life easier, by automatic energy-efficient programming and the opportunity to check settings while you’re out. It’s an annoying experience when yours won’t run like it should, but our heating and cooling experts at Olde Towne Heating & Air can fix the issue quickly.

If you’re experiencing atypical heating and cooling behavior with your new Nest, reach out to us at 843-485-0967 to book your appointment now.