The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or gone and can raise and lower temps to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy company for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it yourself or call a HVAC professional like Olde Towne Heating & Air. If you’re wiring it yourself, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue because the thermostat can pull ample power from other heating and cooling wires.

Sometimes, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from older programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive enough juice, Nest says you could encounter some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is creating odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t turn on or turns off and on rapidly in a short period of time.

You might believe something is wrong with your heating and cooling system, but if you just got the Nest, we recommend you check your thermostat initially. This is especially pertinent if the weather is moderate, and you haven’t been using your heat or air conditioning frequently.

Our Specialists Can Fix Nest Thermostat Problems

If you’ve tried Nest thermostat troubleshooting on your own but can’t solve the dilemma, a smart thermostat pro like one from Olde Towne Heating & Air can assist you. We can identify the problem and install a C-wire, if required.

Smart thermostats including the Nest are made to make your life more convenient, with automatic energy-efficient programming and the ability to keep an eye on temperatures while you’re on the go. It’s a time-consuming experience when yours won’t work like it should, but our heating and cooling pros at Olde Towne Heating & Air can take care of the issue fast.

If you’re running into weird heating and cooling behavior with your new Nest, call us at 843-485-0967 to schedule your appointment now.